Contact Us

We're here to help. If you have any questions about a product, your order, shipping, returns, or anything else related to Ruby Rebel, please don't hesitate to contact us.

We aim to respond to all inquiries within 24–48 hours.

Get in Touch

Email: contact@ruby-rebel.com
Phone: +1 (945) 393-5862

Customer Care Hours (ET / New York Time)

Monday–Friday: 9:00 AM–6:00 PM
Saturday–Sunday: 10:00 AM–4:00 PM

We aim to respond within 24–48 hours during our customer care hours.

What Can We Help You With?

Product Questions
Need help with sizing, colours, availability, or product information? Contact us and we'll be happy to help.

Shipping & Delivery
Have a question about processing, tracking, or delivery? You can review our Shipping Policy or contact our customer care team.

Returns & Refunds
Want to start a return or exchange, or have a question about a refund? Visit our Returns & Exchanges page or contact us for assistance.

Order Questions
For questions about an existing order, please include your order number when contacting us so we can assist you as quickly as possible.

General Feedback & Other Questions
For feedback or anything else, email us at contact@ruby-rebel.com.

Follow Ruby Rebel

Stay updated with new arrivals, promotions, and style inspiration through our official social media channels:

Instagram: @rubyrebelofficial
Facebook: Ruby Rebel
Pinterest: @Ruby_Rebel

Business Information

Store Name: Ruby Rebel
Business Name: Gains Promotion
Company Number: 91920248

Registered Business Address:
2e Pauwenlandstraat 30
7413 ZC Deventer
Netherlands

Email: contact@ruby-rebel.com
Phone: +1 (945) 393-5862

Customer Care Hours (ET / New York Time):
Monday–Friday: 9:00 AM–6:00 PM
Saturday–Sunday: 10:00 AM–4:00 PM

Ruby Rebel is an online fashion store operated by Gains Promotion, a company registered in the Netherlands. We currently serve customers in the United States and Australia.

Please note that our registered business address above is our business registration address and should not be used for product returns unless we specifically instruct you to do so. For returns, please follow the instructions provided through our Returns & Exchanges process.

Thank you for choosing Ruby Rebel.